CCNP Collaboration Training

CCNP Collaboration Certification Training

Cisco Intermediate to Advanced

Master advanced Cisco Collaboration technologies, including voice, video, mobility, and presence. This course prepares you for multiple CCNP Collaboration exams, covering design, call control, QoS, collaboration apps, and cloud solutions with hands-on labs and real-world projects.

  • Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)
  • Advanced Call Control & Mobility (300-815 CLACCM)
  • Collaboration Applications (300-810 CLICA)
  • Cloud & Edge Solutions (300-820 CLCEI)
  • Automation with APIs & Python (300-835 CLAUTO)
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CCNP Collaboration - Course Modules

  • Infrastructure & Design (Licensing, HA, Disaster Recovery, Dial Plan, QoS)
  • Protocols, Codecs, and Endpoints (SIP, SDP, DTMF)
  • Cisco IOS XE Gateways & Media Resources (Voice Gateways, ISDN PRI/BRI)
  • Call Control (Globalized Call Routing, Route Patterns, SIP Trunks)
  • QoS for Voice & Video (Latency, Jitter, Packet Loss, LLQ)
  • Collaboration Applications (Unity Connection, Jabber Deployment)

  • Single Sign-On (SSO) & SAML Concepts
  • Cisco IM & Presence Deployment and Troubleshooting
  • Cisco Unity Connection & Unity Express Integration
  • Voicemail, Call Handlers, Auto-Attendant Configuration
  • Jabber Client Configuration & Troubleshooting

  • SIP & H.323 Troubleshooting
  • CME/SRST Gateway Configurations
  • Cisco Unified Border Element (CUBE) Features
  • Globalized Call Routing & TEHO
  • Mobility Features: Extension & Device Mobility

  • Expressway Configurations & Licensing
  • B2B Collaboration Solutions (DNS, Certificates, SIP Trunks)
  • Mobile and Remote Access (MRA)
  • Cisco Webex Hybrid Services & Video Mesh Deployment

  • API Fundamentals (REST, SOAP, RPC)
  • Automating CUCM with AXL APIs
  • Webex Teams REST API & Bots Development
  • Python Scripting for Collaboration Automation
  • Custom Controls & Macros for Cisco Endpoints
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